Airport Emergency Planning and Crisis Management

Contact Training Department

Diana Lünse
Diana LünseHead of Training

Every airport must have an effective Aerodrome Emergency Plan in place to ensure a coordinated response in the event of an aircraft accident, security incident, natural disaster, public health emergency, or any other event that may compromise the safety and continuity of airport operations. Effective emergency preparedness requires more than documented procedures. It relies on clear roles and responsibilities, adequate resources, robust multi-agency coordination, and continuous training and exercising.

This interactive course provides a structured and practical understanding of airport emergency planning, emergency response management, and crisis management, based on ICAO, EASA, and international best practices. Participants will learn how to identify and assess emergency scenarios, conduct Safety Assessments, develop and maintain an Aerodrome Emergency Plan, manage crisis communication, and organise effective family assistance arrangements following a major occurrence.

Through practical exercises, workshops, and real-world case studies, attendees will gain a comprehensive understanding of how different stakeholders should prepare for and respond to emergency situations. The course also provides practical tools to enhance organisational resilience, improve decision-making processes, and support the continuous improvement of emergency preparedness arrangements.

This course is intended for airport operators, air navigation service providers, civil aviation authorities, rescue and firefighting services, ground handling organisations, and all personnel involved in the planning, coordination, and management of airport emergencies.

Course Details

Location:Fiumicino
Language:English
Date:24.11. - 26.11.2027
Duration:3 days
Provider:airsight Italy Srl

Course Fee

The course fee includes the registration, training material and examination. For non-virtual courses, coffee breaks and business lunch are also included.

2.350,00 EUR
excl. VAT
2.115,00 EUR
incl. VAT
2.580,30 EUR

For courses in Italy: All customers will be charged 22% VAT, if applicable. The final price will be shown on your invoice.
Please note: If you want to register several participants from your company but need a single invoice for each, please register each of them separately.

Online registration is intended for companies, public authorities and other organisations. If you would like to attend as a private individual, please contact us at training@airsight.de.

Course Content

Fundamentals and Regulatory Framework

  • Emergency management, crisis management and business continuity
  • ICAO Annex 14 and ICAO Doc 9137 Part 7
  • EASA Regulation (EU) No 139/2014
  • ADR.OPS.B.005 Aerodrome Emergency Planning
  • Airport stakeholder roles and responsibilities
  • Airport emergency response system

Safety Assessment and Scenario Identification

  • Identification of emergency scenarios
  • Risk assessment methodologies
  • Emergency classification and response levels
  • Scenario prioritisation
  • Operational impact assessment
  • Response capability assessment

Emergency Response Planning

  • Emergency response resources and capabilities
  • Rescue and Fire Fighting Services (RFFS)
  • Medical and technical emergency response
  • Command and control principles
  • Multi-agency coordination
  • Resource mobilisation and management

Aerodrome Emergency Plan

  • Structure of the Aerodrome Emergency Plan
  • Operational procedures and responsibilities
  • Human factors in emergency management
  • Checklists and decision-support tools
  • Integration with other emergency and contingency plans
  • Plan review and continuous improvement

Crisis Management and Crisis Communication

  • Principles of crisis management
  • Crisis management team organisation
  • Information management during emergencies
  • Internal communication
  • External communication and media relations
  • Stakeholder and reputation management

Family Assistance Planning

  • Regulatory requirements and international best practices
  • Assistance to victims and family members
  • Stakeholder roles and responsibilities
  • Coordination with airline operators
  • Psychological, cultural and religious considerations
  • Family Assistance Centre organisation

Training, Testing and Exercises

  • Training requirements and competency development
  • Types of emergency exercises
  • Table-top exercises
  • Partial and full-scale exercises
  • Exercise evaluation and lessons learned
  • Continuous improvement processes

Practical Exercises and Case Studies

  • Analysis of real-life occurrences
  • Scenario-based workshops
  • Emergency response simulations
  • Results evaluation
  • Development of corrective and improvement actions

Trainer

Daniele Occhiato

Daniele is a trainer with over 12 years of experience in the aviation industry. 

He holds a degree in aerospace engineering and a master's degree in Aviation Safety. In 2020 he joined airsight's team in the safety & operations department, as a project engineer and auditor, using his experience in airport operations, apron management service, ground handling, Safety Management System, airport emergency plans, auditing and compliance management. Since 2024 he is Director of airsight Italy S.r.l. 

Daniele has held positions in the airport sector as a certification figure and has an excellent knowledge of regulations (ICAO/EASA), international best practices and their implementation in the airport environment.  

In airsight, he contributes to the analysis of risks related to major upgrading works, revision of airport contingency plans and compliance audits in the international context. 

Andrea Carraretto

Andrea Carraretto holds a degree in Aeronautical Transport Sciences and Technologies. He also holds a private pilot license for aircraft and has experience as a teacher both in academic institutions and at airport operators, where he served as an instructor or ground operations. 

Andrea has been involved in the management of operational activities aimed at enhancing safety levels and operational efficiency. He has collaborated in modernizing and improving operational systems. 

Andrea has collaborated with senior management at the international airport, contributing as auditor to the execution of compliance monitoring, conducting surveys on ground operations and participating in the development of emergency response planning. Since 2024, he has been a part of the airsight Italy team as a Senior Consultant. 

Target Group

  • Aerodrome emergency planners
  • Aerodrome operations operatives and management
  • Aerodrome planning and development staff
  • ATC staff, including management
  • Civil Aviation Authorities staff
  • Aerodrome inspectors and regulators
  • Public authorities involved in airport operations

Course Location

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Participants are responsible for making their own travel arrangements. The accommodation and travel costs are at the charge of the participants. Please note that airsight does not perform any travel and hotel bookings for the participants. Rooms can be booked directly by the participants by contacting the hotel. Information about special discounts or dedicated booking codes for the Mercure Hotel will be provided by airsight upon confirmation of the course.

We would like to inform you that a City Tax of 4,90 EUR will be imposed on overnight stays for business and professional purposes in Fiumicino.
The course fee includes the registration, training material and examination. For non-virtual courses, coffee breaks and business lunch are also included. 

Organisational Details

The course hours are scheduled as follows:

first training day: 10:00 am - 5:00 pm
following training days: 9:00 am - 5:00 pm

At the end of the course, all participants will receive an airsight certificate based on EASA training regulations, which is highly recognised throughout the aviation industry.

About airsight Training

airsight Training course quality

airsight operates an ISO 9001 certified Quality Management System and pursues the objective to provide high quality services that fully meet the clients’ needs.

Show more

Course Details

Location:In-house
Language:German / English
Duration:3 days
Provider:airsight GmbH

Course Content

Fundamentals and Regulatory Framework

  • Emergency management, crisis management and business continuity
  • ICAO Annex 14 and ICAO Doc 9137 Part 7
  • EASA Regulation (EU) No 139/2014
  • ADR.OPS.B.005 Aerodrome Emergency Planning
  • Airport stakeholder roles and responsibilities
  • Airport emergency response system

Safety Assessment and Scenario Identification

  • Identification of emergency scenarios
  • Risk assessment methodologies
  • Emergency classification and response levels
  • Scenario prioritisation
  • Operational impact assessment
  • Response capability assessment

Emergency Response Planning

  • Emergency response resources and capabilities
  • Rescue and Fire Fighting Services (RFFS)
  • Medical and technical emergency response
  • Command and control principles
  • Multi-agency coordination
  • Resource mobilisation and management

Aerodrome Emergency Plan

  • Structure of the Aerodrome Emergency Plan
  • Operational procedures and responsibilities
  • Human factors in emergency management
  • Checklists and decision-support tools
  • Integration with other emergency and contingency plans
  • Plan review and continuous improvement

Crisis Management and Crisis Communication

  • Principles of crisis management
  • Crisis management team organisation
  • Information management during emergencies
  • Internal communication
  • External communication and media relations
  • Stakeholder and reputation management

Family Assistance Planning

  • Regulatory requirements and international best practices
  • Assistance to victims and family members
  • Stakeholder roles and responsibilities
  • Coordination with airline operators
  • Psychological, cultural and religious considerations
  • Family Assistance Centre organisation

Training, Testing and Exercises

  • Training requirements and competency development
  • Types of emergency exercises
  • Table-top exercises
  • Partial and full-scale exercises
  • Exercise evaluation and lessons learned
  • Continuous improvement processes

Practical Exercises and Case Studies

  • Analysis of real-life occurrences
  • Scenario-based workshops
  • Emergency response simulations
  • Results evaluation
  • Development of corrective and improvement actions

Trainer

Andrea Carraretto

Andrea Carraretto holds a degree in Aeronautical Transport Sciences and Technologies. He also holds a private pilot license for aircraft and has experience as a teacher both in academic institutions and at airport operators, where he served as an instructor or ground operations. 

Andrea has been involved in the management of operational activities aimed at enhancing safety levels and operational efficiency. He has collaborated in modernizing and improving operational systems. 

Andrea has collaborated with senior management at the international airport, contributing as auditor to the execution of compliance monitoring, conducting surveys on ground operations and participating in the development of emergency response planning. Since 2024, he has been a part of the airsight Italy team as a Senior Consultant. 

Target Group

  • Aerodrome emergency planners
  • Aerodrome operations operatives and management
  • Aerodrome planning and development staff
  • ATC staff, including management
  • Civil Aviation Authorities staff
  • Aerodrome inspectors and regulators
  • Public authorities involved in airport operations

Organisational Details

airsight offers this training course on request, worldwide. At the end of the course, all participants will receive an airsight certificate based on EASA training regulations, which is highly recognised throughout the aviation industry.

About airsight Training

airsight Training course quality

airsight operates an ISO 9001 certified Quality Management System and pursues the objective to provide high quality services that fully meet the clients’ needs.

Show more