Aerodrome Safety Incident Investigation
Despite the aviation industry's best intentions and significant efforts, safety incidents may occur. When they do, a modern safety management approach demands that we learn from the occurrence to prevent a repeat event in the future. Aviation safety regulations require airport operators to look at the bigger picture and identify latent as well as active factors.
Extracting information from the incident environment and analysing it requires a wide range of skills and knowledge to arrive at a coherent set of conclusions and a workable list of recommendations.
During this 3-day course you will gain the knowledge and skills required to conduct safety incident investigations in the aerodrome environment, and therefore support the ongoing operation and development of your aerodrome’s safety management system. The course will build a foundation in incident investigation by covering the regulatory environment, essential safety management principles, and incident investigation management. Upon this, the course will delve into data and information gathering techniques, preliminary and in-depth analysis tools, developing recommendations and report writing considerations.
Attendees will be encouraged to participate in and contribute to group discussions and team exercises using their personal experiences and knowledge.
Course Details
Location:BergamoLanguage:English
Date:10.10. - 12.10.2023
Duration:3 days
Course Fee
The applicable VAT depends on the place of residence of the recipient of the service. 19% is the German VAT and added to the course fee by default. You can find more information on our About Taxes Page. Please note: The final price will be shown on your invoice.
Course Content
Regulatory Framework
- Related ICAO & EASA Safety Management System requirements
- Relevant guidance material
Safety Management Principles
- Organisational accidents (Reason Model)
- Safety culture (including just culture)
- Human factors (including human error)
- Operational drift
Incident Investigation Management
- Communication with stakeholders
- Authority – rights and obligations
- Tools & equipment
- Data management (including confidentiality)
Data Gathering
- On-scene physical evidence
- Interviewing parties involved
- Interviewing associated parties
- Reviewing records
- Technical data
Data Analysis
- Building a timeline
- Human-factors analysis
- Organisational analysis
- Categorisation and reporting
Recommendations
- Development
- Evaluation
Reporting
- Reporting writing considerations
- Feeding data into the broader system
Trainer
Caroline Schlemmer, M.Sc.
Caroline Schlemmer is a consultant in airsight’s “Airport Safety & Operations” department. She works on safety assessments, SMS implementation and projects related to the development of airport Concepts of Operations (CONOPS). Further, Caroline is an instructor for the Aircraft Accident and Incident Investigation training course.
She completed her master’s degree at the Technical University of Berlin (TU Berlin) in 2016, after conducting her thesis at the University of Washington, Seattle. Afterwards she started working as a lecturer and research assistant at the Chair of Flight Mechanics, Flight Control and Aeroelasticity of TU Berlin. Her master’s thesis on modelling and simulating longitudinal control surfaces of a flexible aircraft formed the way for her further research on aeroservoelasticity. She presented her research results on national and international conferences and in the corresponding papers. As a university lecturer for flight mechanics, she gained comprehensive experience in teaching and sharing her knowledge in German and English.
For airsight, she has participated in safety assessments related to non-compliant airfield requirements like non-compliant slopes. She also supported case studies assessing the feasibility of constructions sites in the vicinity of active runways. More recently, Caroline is involved in a jetblast study aiming to ensure accurate data through on-site measurements and the definition of mitigation measures in the post-processing phase.
Target Group
- Aerodrome safety managers
- Aerodrome quality and compliance managers
- Aerodrome safety deputies / safety team members
- Aerodrome operations managers and duty officers
- Civil Aviation Authorities staff
- Air Traffic Control staff
- Ground handling staff
Course Location
This course will be held at the premises of our hosting partner who will provide the classroom and the necessary training equipment. Participants are responsible for organising their own travel. Accommodation and travel costs are responsibility of the participants. Please note that neither airsight nor the hosting partner make any travel or hotel bookings for participants. Directions to the meeting venue will be provided prior to the course.
Organisational Details
The course hours are scheduled as follows:
10:00 am - 4:30 pm (CET)
At the end of the course, all participants will receive an airsight certificate based on EASA training regulations, which is highly recognized throughout the aviation industry.
About airsight Training

airsight Training course quality
airsight operates an ISO 9001 certified Quality Management System and pursues the objective to provide high quality services that fully meet the clients’ needs.
Course Details
Location:In-houseLanguage:English
Duration:3 days
Course Content
Regulatory Framework
- Related ICAO & EASA Safety Management System requirements
- Relevant guidance material
Safety Management Principles
- Organisational accidents (Reason Model)
- Safety culture (including just culture)
- Human factors (including human error)
- Operational drift
Incident Investigation Management
- Communication with stakeholders
- Authority – rights and obligations
- Tools & equipment
- Data management (including confidentiality)
Data Gathering
- On-scene physical evidence
- Interviewing parties involved
- Interviewing associated parties
- Reviewing records
- Technical data
Data Analysis
- Building a timeline
- Human-factors analysis
- Organisational analysis
- Categorisation and reporting
Recommendations
- Development
- Evaluation
Reporting
- Reporting writing considerations
- Feeding data into the broader system
Trainer
Caroline Schlemmer, M.Sc.
Caroline Schlemmer is a consultant in airsight’s “Airport Safety & Operations” department. She works on safety assessments, SMS implementation and projects related to the development of airport Concepts of Operations (CONOPS). Further, Caroline is an instructor for the Aircraft Accident and Incident Investigation training course.
She completed her master’s degree at the Technical University of Berlin (TU Berlin) in 2016, after conducting her thesis at the University of Washington, Seattle. Afterwards she started working as a lecturer and research assistant at the Chair of Flight Mechanics, Flight Control and Aeroelasticity of TU Berlin. Her master’s thesis on modelling and simulating longitudinal control surfaces of a flexible aircraft formed the way for her further research on aeroservoelasticity. She presented her research results on national and international conferences and in the corresponding papers. As a university lecturer for flight mechanics, she gained comprehensive experience in teaching and sharing her knowledge in German and English.
For airsight, she has participated in safety assessments related to non-compliant airfield requirements like non-compliant slopes. She also supported case studies assessing the feasibility of constructions sites in the vicinity of active runways. More recently, Caroline is involved in a jetblast study aiming to ensure accurate data through on-site measurements and the definition of mitigation measures in the post-processing phase.
Dan Parsons
Dan is an airport operations and safety professional whose experience covers both industry and regulatory sides of the industry. Following broad aviation studies, Dan began specialising in aerodrome operation in 2005 and has since expanded his experience to cover broad airport operations including technical inspections and surveys, facilities management, aviation security, contract management, commercial management and infrastructure development.
Training and development have always been a big part of Dan's work starting with aerodrome reporting officer training, team development as well as mentoring. Dan is passionate about practical safety management and safety assurance in particular. He has, unfortunately, had to investigate a number of significant airport-related events including personnel injuries, aircraft write-offs and security threats.
Target Group
- Aerodrome safety managers
- Aerodrome quality and compliance managers
- Aerodrome safety deputies / safety team members
- Aerodrome operations managers and duty officers
- Civil Aviation Authorities staff
- Air Traffic Control staff
- Ground handling staff
Organisational Details
airsight offers this training course on request, worldwide. At the end of the course, all participants will receive an airsight certificate based on EASA training regulations, which is highly recognized throughout the aviation industry.
About airsight Training

airsight Training course quality
airsight operates an ISO 9001 certified Quality Management System and pursues the objective to provide high quality services that fully meet the clients’ needs.