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Regulatory Requirements for Providers of Ground-Handling and Apron Management Services at Aerodromes

Contact Training Department

Jenny Bradley
Jenny BradleyHead of Training
+49 30 45803177training@airsight.de

The Basic Regulation 2018/1139 contains Essential Requirements (Annex VII parts 4 and 5) for Ground Handling Service providers (GHSPs) and Providers of Apron Management Services (PAMS).  Regulation (EU) 2020/1234 amends the aerodrome Reg (EU) 139/2014 to include Implementing Rules (IR’s) for the provision of Apron Management Services (AMS); and, Rulemaking Task (RMT) 0728 outlines the plans for developing IR’s for GH Services, with an expected implementation date during 2022.

EASA has highlighted GH Services as an area where a number of occurrences take place, resulting in damage to aircraft and equipment, and physical injuries, which have significant impacts on aerodrome operators and GHSPs. Their aim in developing new regulations is to maintain a high level of safety and a level playing field across Europe. Furthermore, compliance with common rules will permit free movement of persons and services in the EU.

This 2-day course will use the experienced gained from the past 10-years’ familiarity with the application of Europe’s aerodrome regulations, to explain and explore the meaning behind these new regulatory requirements for GHSPs and PAMS.  In particular, attendees will be given practical solutions to help them prepare their management systems, compliance and safety assurance methods, and, training and maintenance programmes, so they can assure compliance when the new rules are enacted.

This course is also available as an In-house 1-day virtual classroom for management:

It is possible to deliver in-house briefings of one-day or less, to assist senior management in understanding their legal responsibilities as accountable post-holders, and provide the necessary background knowledge concerning the new EU Regulatory Requirements for GHSPs and PAMS.

Course Details

Location: Berlin
Language: English
Date: 14.09 - 15.09.2021
Duration: 2 days

Course Fee
The course fee includes the registration, training material and examination, as well as the coffee breaks and business lunch.

excl. VAT
1.160,00 EUR
incl. VAT
1.380,40 EUR

All sessions in Berlin can be joined virtually - please select your preferred option for registration by using the respective tab above. If you want to change your mode of attendance, please contact your airsight training team.

For courses in Germany 19% VAT will be added to your invoice.

For further information please visit: About possible Value Added Taxes for airsight training courses.

Course Content

EU Institutions and Regulations

  • Background and short history of EU Regulations for aviation
  • Regulatory structure and hierarchy
  • Basic Regulation relevant to PAMS & GHSPs
  • Essential Requirements for PAMS & GHSPs

Implementing Rules

  • Introduction to Regulation 139/2014 and its Implementing Rules (IR’s) for aerodromes
  • Rulemaking Task for GHSPs
  • IR’s for PAMS and when available GHSPs

Declaration and Certification

  • Method and meaning of organisations declaring, to a Competent Authority (e.g. CAA), their “means and capability” to perform their regulated functions and comply with their responsibilities
  • Oversight and enforcement by Competent Authority inspectors

Organisation, Management and Operational Requirements

  • Responsibilities & Accountabilities
  • Key post-holders
  • Training and Qualification requirements, including:
    • Aerodrome safety training and safety programmes,
    • Equipment and technical, and
    • Assessments of physical and mental fitness


  • Safety Management System (SMS) requirements, including:
    • Safety reporting and investigation,
    • Safety risk management, and
    • Safety performance monitoring and improvement
  • Compliance monitoring requirements, including audits and inspections, and reaction to Findings
  • Documentation requirements - Operational and Technical Manuals
  • Operational issues specific to GHSPs and PAMS, and in conjunction
  • Change management
  • Equipment and Vehicle maintenance requirements
  • Relationships with the Aerodrome Operator and other stakeholders, including:
    • Compliance with the Aerodrome Manual
    • Conditions of contract or licence
    • Attendance at meetings
    • Participation in safety programmes
    • Contribution to safety assessments, change impact assessments and data-sharing

Trainer

Steve Garrett

Steve is a safety trainer and consultant with more than 30 years of experience in the aviation industry. In recent years Steve has been supporting airsight by conducting together large studies on behalf of EASA (e.g. “study on the regulation of ground de-icing and anti-icing services”), and by delivering training on the new EU Regulations and EASA Rules for aerodromes, authorities and organisations; including, certification, management systems, accountabilities for senior management, requirements for Authority Inspectors, human factors and operations. As a professional psychotherapist Steve has developed and conducted Human Factors training courses as well as stress and anger workshops. In addition, he has been a regular contributor to the SKYbrary website, and contributed to several EUROCONTROL safety programmes. As well as designing and delivering SMS training worldwide, Steve represented Europe's regional air operators, manufacturers and aerodromes in operational and safety matters within the JAA and during the emergence of EASA. Furthermore, Steve has more than 4,000 hours as a navigator with the Royal Air Force.

Target Group

  • Providers of Apron Management Services (this might include some Air Operator, ANS and Aerodrome Operator personnel).
  • Ground-Handling Service Providers.
  • Aerodrome Operators
  • Competent Authorities
  • Key post-holders and other decision-makers, especially compliance and safety.
  • Aerodrome coordination and liaison managers, including contract managers
  • Senior management (one-day briefing)
  • Middle management and decision-makers (two-day course)
  • Aerodrome inspectors and Inspectors of PAMS & GHSPs.

Course Location

Participants are responsible for making their own travel arrangements. The accommodation and travel costs are at the charge of the participants. Please note that airsight does not perform any travel and hotel bookings for the participants. Rooms can however be booked directly by the participants by contacting the hotel.

Organisational Details

The course hours are scheduled as follows:

first training day: 10:00 am - 6:00 pm
last training day: 8.00 am - 4:00 pm

At the end of the course, all participants will receive an airsight certificate based on EASA training regulations, which is highly recognized throughout the aviation industry.

About airsight Training

airsight Training course quality

airsight operates an ISO 9001 certified Quality Management System and pursues the objective to provide high quality services that fully meet the clients’ needs.

Show more

Course Details

Location: Virtual
Language: English
Date: 14.09 - 15.09.2021
Duration: 2 days

Course Fee
The course fee includes the registration, training material and examination, as well as the coffee breaks and business lunch.

excl. VAT
1.160,00 EUR
incl. VAT
1.380,40 EUR

All sessions in Berlin can be joined virtually - please select your preferred option for registration by using the respective tab above. If you want to change your mode of attendance, please contact your airsight training team.

For courses in Germany 19% VAT will be added to your invoice.

For further information please visit: About possible Value Added Taxes for airsight training courses.

Course Content

EU Institutions and Regulations

  • Background and short history of EU Regulations for aviation
  • Regulatory structure and hierarchy
  • Basic Regulation relevant to PAMS & GHSPs
  • Essential Requirements for PAMS & GHSPs

Implementing Rules

  • Introduction to Regulation 139/2014 and its Implementing Rules (IR’s) for aerodromes
  • Rulemaking Task for GHSPs
  • IR’s for PAMS and when available GHSPs

Declaration and Certification

  • Method and meaning of organisations declaring, to a Competent Authority (e.g. CAA), their “means and capability” to perform their regulated functions and comply with their responsibilities
  • Oversight and enforcement by Competent Authority inspectors

Organisation, Management and Operational Requirements

  • Responsibilities & Accountabilities
  • Key post-holders
  • Training and Qualification requirements, including:
    • Aerodrome safety training and safety programmes,
    • Equipment and technical, and
    • Assessments of physical and mental fitness


  • Safety Management System (SMS) requirements, including:
    • Safety reporting and investigation,
    • Safety risk management, and
    • Safety performance monitoring and improvement
  • Compliance monitoring requirements, including audits and inspections, and reaction to Findings
  • Documentation requirements - Operational and Technical Manuals
  • Operational issues specific to GHSPs and PAMS, and in conjunction
  • Change management
  • Equipment and Vehicle maintenance requirements
  • Relationships with the Aerodrome Operator and other stakeholders, including:
    • Compliance with the Aerodrome Manual
    • Conditions of contract or licence
    • Attendance at meetings
    • Participation in safety programmes
    • Contribution to safety assessments, change impact assessments and data-sharing

Trainer

Steve Garrett

Steve is a safety trainer and consultant with more than 30 years of experience in the aviation industry. In recent years Steve has been supporting airsight by conducting together large studies on behalf of EASA (e.g. “study on the regulation of ground de-icing and anti-icing services”), and by delivering training on the new EU Regulations and EASA Rules for aerodromes, authorities and organisations; including, certification, management systems, accountabilities for senior management, requirements for Authority Inspectors, human factors and operations. As a professional psychotherapist Steve has developed and conducted Human Factors training courses as well as stress and anger workshops. In addition, he has been a regular contributor to the SKYbrary website, and contributed to several EUROCONTROL safety programmes. As well as designing and delivering SMS training worldwide, Steve represented Europe's regional air operators, manufacturers and aerodromes in operational and safety matters within the JAA and during the emergence of EASA. Furthermore, Steve has more than 4,000 hours as a navigator with the Royal Air Force.

Target Group

  • Providers of Apron Management Services (this might include some Air Operator, ANS and Aerodrome Operator personnel).
  • Ground-Handling Service Providers.
  • Aerodrome Operators
  • Competent Authorities
  • Key post-holders and other decision-makers, especially compliance and safety.
  • Aerodrome coordination and liaison managers, including contract managers
  • Senior management (one-day briefing)
  • Middle management and decision-makers (two-day course)
  • Aerodrome inspectors and Inspectors of PAMS & GHSPs.

Course Location

Virtual Classroom

Technical Requirements

To access our live training course you will simply need:  

  • a computer (PC or Mac), tablet (iPad or Android) or a similar device with a webcam and microphone 
  • Internet connection.

Detailed instructions (incl. link for the virtual classroom audience) together with digital training materials will be sent to attendees before commencement of the course (in general one week before course start)! 

The airsight team is at your disposal to facilitate your personal virtual classroom experience and support you with setting up and testing your system.

Organisational Details

The course hours are scheduled as follows:

first training day: 10:00 am - 6:00 pm
last training day: 8.00 am - 4:00 pm

At the end of the course, all participants will receive an airsight certificate based on EASA training regulations, which is highly recognized throughout the aviation industry.

About airsight Training

airsight Training course quality

airsight operates an ISO 9001 certified Quality Management System and pursues the objective to provide high quality services that fully meet the clients’ needs.

Show more

Course Details

Location: In-house
Language: English
Duration: 2 days

Course Content

EU Institutions and Regulations

  • Background and short history of EU Regulations for aviation
  • Regulatory structure and hierarchy
  • Basic Regulation relevant to PAMS & GHSPs
  • Essential Requirements for PAMS & GHSPs

Implementing Rules

  • Introduction to Regulation 139/2014 and its Implementing Rules (IR’s) for aerodromes
  • Rulemaking Task for GHSPs
  • IR’s for PAMS and when available GHSPs

Declaration and Certification

  • Method and meaning of organisations declaring, to a Competent Authority (e.g. CAA), their “means and capability” to perform their regulated functions and comply with their responsibilities
  • Oversight and enforcement by Competent Authority inspectors

Organisation, Management and Operational Requirements

  • Responsibilities & Accountabilities
  • Key post-holders
  • Training and Qualification requirements, including:
    • Aerodrome safety training and safety programmes,
    • Equipment and technical, and
    • Assessments of physical and mental fitness


  • Safety Management System (SMS) requirements, including:
    • Safety reporting and investigation,
    • Safety risk management, and
    • Safety performance monitoring and improvement
  • Compliance monitoring requirements, including audits and inspections, and reaction to Findings
  • Documentation requirements - Operational and Technical Manuals
  • Operational issues specific to GHSPs and PAMS, and in conjunction
  • Change management
  • Equipment and Vehicle maintenance requirements
  • Relationships with the Aerodrome Operator and other stakeholders, including:
    • Compliance with the Aerodrome Manual
    • Conditions of contract or licence
    • Attendance at meetings
    • Participation in safety programmes
    • Contribution to safety assessments, change impact assessments and data-sharing

Trainer

Steve Garrett

Steve is a safety trainer and consultant with more than 30 years of experience in the aviation industry. In recent years Steve has been supporting airsight by conducting together large studies on behalf of EASA (e.g. “study on the regulation of ground de-icing and anti-icing services”), and by delivering training on the new EU Regulations and EASA Rules for aerodromes, authorities and organisations; including, certification, management systems, accountabilities for senior management, requirements for Authority Inspectors, human factors and operations. As a professional psychotherapist Steve has developed and conducted Human Factors training courses as well as stress and anger workshops. In addition, he has been a regular contributor to the SKYbrary website, and contributed to several EUROCONTROL safety programmes. As well as designing and delivering SMS training worldwide, Steve represented Europe's regional air operators, manufacturers and aerodromes in operational and safety matters within the JAA and during the emergence of EASA. Furthermore, Steve has more than 4,000 hours as a navigator with the Royal Air Force.

Target Group

  • Providers of Apron Management Services (this might include some Air Operator, ANS and Aerodrome Operator personnel).
  • Ground-Handling Service Providers.
  • Aerodrome Operators
  • Competent Authorities
  • Key post-holders and other decision-makers, especially compliance and safety.
  • Aerodrome coordination and liaison managers, including contract managers
  • Senior management (one-day briefing)
  • Middle management and decision-makers (two-day course)
  • Aerodrome inspectors and Inspectors of PAMS & GHSPs.

Organisational Details

airsight offers this training course on request, worldwide. At the end of the course, all participants will receive an airsight certificate based on EASA training regulations, which is highly recognized throughout the aviation industry.

About airsight Training

airsight Training course quality

airsight operates an ISO 9001 certified Quality Management System and pursues the objective to provide high quality services that fully meet the clients’ needs.

Show more