Airport Revenues and Digitalization

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Jenny Bradley
Jenny BradleyHead of Training
+49 30

The aviation industry undergoes great consolidation. Bankruptcy of airlines mean revenue streams are less predictable for airports. Airports respond by looking to diversify their revenue streams by developing real estate, expand their terminal offers and looking to improve efficiency by using smart technology. 

In the past, airports had nearly 100% revenues generated by air traffic and terminal buildings were mainly functional. In an increasingly commercialized world, airports are evolving from just being public infrastructure for air transport to business that generate revenues from different sources. Revenues from non-aviation sources are more and more important for the profitability of the airport. A diverse range of things to do at the airport increases the attractiveness for passengers. Non-aviation revenues help the airport to be profitable in times of shocks to the aviation industry and increase revenues for the shareholders. Smart Airports and digitalization do not only help to improve the customer experience but also increase revenues.

This rapidly evolving and changing environment holds numerous challenges for airport staff and airport management but also offers great opportunities for the individual to expand their expertise.

airsight’s 2-day training course has been designed to introduce airports and government officials to new ways of revenue generation and the latest innovations in Smart Airports and digitalization. The course will introduce the different revenue streams, some of the newest Smart Airport approaches and will transmit a general understanding of airport commercialisation and airport economics. 

The course contains presentations on all main topics, which will be supported by group exercises, case studies and discussions.

Course Details

Language:German or English
Duration:2 days

Course Content

Transformation of the airport business

  • New airport business models
  • Airport ownership
  • Introduction to airport economics
  • The airline-airport relationship

Revenue streams and their stakeholders

  • Aviation revenues
  • Non-aviation revenues
  • Airport Cities
  • Stakeholder management


  • Industry solutions
  • Revenue strategies
  • Smart Airports
  • Best practices from around the world

Key commercial elements

  • Commercial team structure
  • Decision-making and best practice evaluation
  • Marketing & Branding


Dr. Mirjam Wiedemann

Mirjam is one of the few experts worldwide in the emerging field of airport cities and non-aviation revenues and specialises in strategy and advice for airports, airport cities and economic development of adjacent land (aerotropolis). She also researches and advises on sustainable aviation and regional transport integration including urban air mobility and hydrogen flight. She holds a Bachelor and Master’s degree in industrial engineering, a PhD that looked at airport city and aerotropolis investment, has ample training experience and is a regular expert speaker at international aviation conferences. Mirjam has been working and advising on different airport city and aerotropolis strategies worldwide and lectures and researches in aviation at the University. 

Target Group

  • Airport planners
  • Airport management
  • Civil aviation authority representatives
  • Airport shareholders and financial analysts
  • Government officials
  • City and urban planners
  • Architects
  • University lecturers in aviation
  • Airport consultants

Organisational Details

airsight offers this training course on request, worldwide. At the end of the course, all participants will receive an airsight certificate based on EASA training regulations, which is highly recognized throughout the aviation industry.

About airsight Training

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airsight operates an ISO 9001 certified Quality Management System and pursues the objective to provide high quality services that fully meet the clients’ needs.

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