airsight FAQ

Do you have any questions?

Contact Project Department

Silke Corleisen
Silke CorleisenHead of Training
+49 30 45803177 training@airsight.de

You can find answers to the most frequently asked questions about our training below. Please feel free to send us any questions by email or give us a call, if you can not find what you are looking for on this page. 

FAQ to our training courses

Public courses

We offer scheduled courses on specific dates and locations with all content-related and organisational details listed under each course. All scheduled courses are between 2 and 5 days long and take place between Monday and Friday.

In-house courses

We offer in-house courses for up to 15 participants at your premises in nearly every country. We recommend a minimum of 6-8 participants to be cost-efficient. You can freely choose the dates, venue and ask for customised content. Even if the topic you need for your in-house course is not on our website, please contact us directly - we may be able to arrange a training that matches your needs.

Online courses

We do not offer online courses. We believe that for our target group, classroom training is the best learning method.

Sign up for our e-newsletter to be notified when we announce new training dates and special offers. In general, our course schedule for the next year will be published online in September/October.

We operate an ISO9001 certified Quality Management System and always aim to provide high-quality courses in compliance with the EASA training requirements and based on your feedback. Furthermore, our trainers stay informed on the latest regulations and developments, so the course content is always up-to-date.

Our courses are open to everyone working in the mentioned field. It is not necessary to prepare individually for our courses. The courses are mainly attended by international aviation experts which offers the opportunity for professional exchange and networking.

All our trainers are renowned aviation specialists with broad practical experience who are able to provide an insider's perspective on a wide range of aviation subjects. You find information about the trainer (who are mostly involved in our daily consultancy work) for each course under the course content.

We offer training courses in German and English. You find the course language listed under each course. We do not provide translators for our scheduled courses. If you need a translator for an In-house course, we kindly ask you to organise one individually. Please bear in mind that a course needs more time with a translator.

Questions regarding Registration, Payment & Taxes

You can register online on our website for every scheduled course that is listed. If the course is fully booked, you can send us an inquiry and we will put you on our waiting list. In addition to online registration, you can also send us an e-mail or a fax with all relevant information. However, please ensure before sending such registration that the course still has free seats. You can register as an individual or with your company.

All prices are net. Information regarding VAT regulations can be found under the registration button of each course. The price includes the training and all materials, drinks, snacks and lunch on training days. Transport or accommodation are not included.

Unfortunately, we are not able to assist you with any scholarship. Our prices are set as published.

We do usually offer a discount for early registrations until a certain date, which can be found on our website. If your company sends several participants to one training, please contact us. We decide individually (depending on the number of participants) about a group discount.

We can only accept payment in advance by bank transfer. Credit card payment is not possible. In case of other regulations by your company, please contact us directly for further assistance.

If your company does not make advance payments or if your payment was not processed correctly, please contact us directly, to confirm your participation and to avoid any cancelation fees for you.

You will find all regulations regarding VAT or GST on the registration form of each training course. If your country has a financial agreement with Germany, please don't forget to list your VAT number so your accounting department can apply for VAT refund. Please note that VAT is always charged on the invoice.

Questions regarding Course Preparation and Organisation

At the latest four weeks before the first training day - but as soon as possible - we will inform you if the course will take place by sending out the invoice (by mail). Please do not make any binding travel arrangements before you have received the invoice!

You will find a statement about the seats left for every course next to the course fee on our website. If there are no information stating the number of seats left or the course being fully booked, there is still enough capacity to register for the course. If a course is fully booked, we can add you to our waiting list if you mail us or send us an inquiry. As soon as a seat becomes available, we will contact you directly.

Cancellation by participant
The refund policy for course fees is as follows (cancellations must be made in written form): 100% of the fee returned for cancellations made more than four weeks prior to the start of the course; 30% of the fee returned for cancellations made four to two weeks prior to the start of the course; No fee returned for cancellations made less than two weeks prior to the start of the course.

Cancellation by airsight
Until three weeks prior the first training day, airsight can cancel the event, 100% of the course fees will be refunded.

Possibility of sending a colleague as substitute
If you are not able to attend, you can send a colleague without any additional registration cost. But please let us know the name and contact details of the substitute.

You do not need to prepare yourself before the training course or to bring anything with you. You can of course bring your own laptop with you.
There is no special dress code required for the training. We recommend to dress smart-casual.

If you expect to arrive late for registration or will miss the opening entirely, please contact us as soon as possible under training@airsight.de or phone +49 30 4580-3177.

The time schedule of each course can be found on our website below the training location, under “organisational details”. At the beginning of each course, the trainer might adapt the time schedule to the course content’s and/or participants’ needs.
In order to receive a certificate at the end of the course, exercises and tests will be done in oral or written form. It is not necessary to prepare for them as all contents will be taught during the training lessons.

All course material provided during the training course is only for use by the attendee. It is not allowed to copy or reproduce it for any commercial purposes. It is also not allowed to film our training sessions.
If the trainer has promised to send additional material or if presentations by guest lecturers are not included in the course manual, we will send the material via e-mail after the course.

Participants receive an airsight certificate at the end of the course, which is well recognised in the aviation industry due to our compliance with EASA requirements and our high reputation.
After the course, you will receive an e-mail by airsight with all further contact details or other relevant information for your training course, so you can keep in touch and network.

Question regarding Travel & Accommodation

Please organize your travel arrangements and hotel bookings on your own. We do highly recommend to arrange non-refundable bookings only after the course is confirmed from our side.

If a limited room contingent for our event is available at the hotel venue we will send you all details in your registration confirmation. You can decide individually if you want to book the venue hotel or find another one. If there is no capacity left at the training hotel, we suggest you to find another accommodation near the training venue.

All scheduled courses take place at different locations (e.g. several hotels in Berlin City). Courses do not take place at the airsight office! All details about the course location can be found on our website under each course and in your registration confirmation.

If you need a Visa to travel to our training destination, please let us know, so we can assist you with your Visa process by sending a letter of invitation. In general, we need the payment of the course fee before. So please plan enough preparation time.