Key Performance Indicators und Airport Operations Management

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Jenny Bradley
Jenny BradleyLeitung Lehrgänge
+49 30 45803177training@airsight.de

The importance of corporate metrics and operational excellence has become highly significant and a major factor in developing and delivering successful operating models.  This course highlights how the application, measurement and oversight of Key Performance Targets and Indicators enables continual Regulatory Compliance, Safety and Service Delivery and Quality.

The course provides an introduction and understanding of operational delivery, performance/compliance assurance, and provides the contextual relationship of how personal actions, oversight and decision making can impact or enhance the expected performance of the airfield within the areas of regulation, safety and operational excellence.

This three-day-course is beneficial for all aviation professionals involved in aerodrome operations & compliance, corporate assurance auditors, Health, Safety & Environment practitioners, Civil Aviation Authorities and regulatory oversight personnel. 

Kursinfo

Ort:In-house
Sprache:Englisch
Dauer:3 Tage
This course will be held in English. Anfrage

Inhalt

*Übersetzung folgt*

Fundamentals

  • Airside Regulatory Performance Targets / Indicators
  • Safety Performance Targets / Indicators
  • Service Performance Targets / Indicators

Difference between Proactive vs Reactive Targets & Indicators

Specific examples relating to:

  • Airside Regulation
  • Airside Safety
  • Service Performance

Overview of Embedded Monitors & Early Warning Indicators

Understanding target deviation and implementing corrective actions

Data capture methodologies through manual or technology enablement

Reporting formats and requirements of the SMS / QMS frameworks and operational service improvement

Use of performance indicators within a real-time operating environment 

Zielgruppe

*Übersetzung folgt*

  • Airside Operations shift supervisors / managers
  • AOCC shift supervisors / managers
  • Airside regulatory compliance / assurance practitioners
  • Civil Aviation Authorities
  • Airside managers responsible for safety and compliance delivered through the Duty Teams
  • Corporate assurance / audit personnel 

Organisatorische Details

Die Tagungszeiten sind wie folgt gestaffelt:

erster Lehrgangstag:    10.00 - 18.00 Uhr
mittlere Lehrgangstage: 9.00 - 17.00 Uhr
letzter Lehrgangstag:     8.00 - 16.00 Uhr

Nach erfolgreicher Kursteilnahme erhalten alle Teilnehmer ein airsight-Zertifikat nach EASA-Trainingsregularien, welches weltweit in der Luftfahrtbranche anerkannt ist.

This course will be held in English. Anfrage

Über unsere Lehrgänge

Zertifizierte Qualität

airsight verfügt über ein nach ISO 9001 zertifiziertes Qualitätsmanagementsystem, in dessen Mittelpunkt die Maximierung des Kundennutzens steht. Wir arbeiten ständig an Verbesserungen – so auch bei unseren Lehrgängen, die wir auch anhand des Teilnehmerfeedbacks kontinuierlich optimieren.

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